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DELIVERY

After selecting products in our online store, you will be taken to the checkout page, where you indicate your preferred delivery methods: by courier or to a branch, or to a post office.

  Delivery is possible by the most reliable operator:


  •         Delivery by New mail  New mail


    Upon receipt of the order, we immediately send it for processing, if ordering before 12:00 in most cases, the goods will be sent on the same day. If the item is ordered after 12:00, it will be shipped the next day.


   If the product on the site was specified under the order, then the dispatch of such an order will be carried out after the selected product has been sewn, the registered buyer will be notified about the shipment by e-mail, and the unregistered buyer will be notified by a message from the delivery operator.


  In the event that the ordered product is out of stock, but it is possible to sew it off, the buyer is notified of the date of dispatch and sewing of the selected product by the manager directly on the day of the order, or if the product is urgently needed, a replacement is offered for a product similar in its characteristics and cost.


   For the convenience of buyers, most of the goods on the site have a fixed payment for the delivery of shopping mall Novaya Pochta, which is 30 UAH. It is convenient, the shipping cost is included in the total order amount and you can calculate the exact cost of your purchase. This delivery is indicated for the delivery method to the branch of the shopping mall New mail or a post office The courier payment method is paid by the buyer himself.


   If the product is large-sized, then its actual weight and volume are taken into account and, depending on their value, the delivery cost is determined. Large-sized goods have a restriction on acceptance and delivery in some branches of New mail up to 30kg,


   The method of payment and delivery also affects the cost of delivery. Delivery by courier increases the cost of delivery by an average of 30-40 UAH. as well as express delivery still entails additional costs. When choosing a payment at the delivery operator's office, consider additional fees and charges, which are:


New Mail - 20 UAH. for registration + 2% of the amount

    In connection with the change in the usual way of life in connection with the coronavirus pandemic, the service of contactless receipt of goods has become especially popular, at any time convenient for you in the network of New Mail parcel terminals, you can choose the one that suits you best, especially since their number is constantly increasing.


WHAT CAN YOU SEND TO THE POST OFFICE?

- Documents, as well as parcels up to 30 kg of actual weight and no more than 42x24x58 cm in size.

- Only fully prepaid parcels (you can conveniently pay for the delivery service in the Nova Poshta mobile application).

- Goods with an estimated value of not more than UAH 6,000


HOW MUCH WILL THE DELIVERY COST?

The tariff is the same as for delivery to the branch


HOW MANY PARCELS WILL BE STORED IN THE POST OFFICE?

You can pick up your order from the parcel machine within 4 days. After that, the parcel will be forwarded to the branch nearest to the post office

For all questions, please contact our managers, they will certainly answer all your questions and offer the best solution.